Attendance an online digital event on Apr. 09, 2025 entitled "Digital health and the role of the pharmacy support workforce". The event was offered by International Pharmaceutical Federation (FIP).

Description: Digital health transformed the pharmacy landscape, and pharmacy technicians played a key role in this evolution. This webinar explored the integration of digital health solutions within pharmacy practice, emphasizing innovative approaches to improve patient care and operational efficiency. Participants learned how pharmacy support workforces leveraged digital tools to optimize medication management, patient communication, and data accuracy. Through real-world examples and shared best practices, the event aimed to equip pharmacy technicians with the skills they needed to succeed in an increasingly digital healthcare environment.

Moderator:

- Catherine Schuster, Coordinator Pharmacy Technician Programs, Canadian Council for Accreditation of Pharmacy Programs (CCAPP), Canada.

Co-moderator:

- Mohammad Umaid, Director, Al-Fateh Institute of Health Sciences, Pakistan.

Panellists:

- Robert Moss, Hospital pharmacist; FIP Vice-president, FIP, The Netherlands.

- Kelly Grindrod, Associate Director, Clinical Education; Associate Professor; Ontario College of Pharmacists Professor in Pharmacy Innovation, University of Waterloo School of Pharmacy, Canada.

- Rosemary Killeen, Director, Lifelong Learning, University of Waterloo School of Pharmacy, Canada.

- Mohammad Umaid, Director, Al-Fateh Institute of Health Sciences, Pakistan.